In order to use G&A Compass Publishing and Training (Propriety)
Limited's (registration number: 2014/230079/07) (hereinafter referred to as
“G&A; “G&A Compass, “we“, “us” or “our“) website at
www.gnacompass.co.za (the “Website“), our services, or both, you must read and
accept all the provisions of our privacy policy ("this Policy"). By
using the Website and accepting this Policy, you agree to everything in the
Policy and it is as though you have read this Policy. You cannot use the
Website our any services related to it if you do not agree with this Policy.
We believe in safeguarding the protection of the privacy of all visitors
(“Visitors”) to our Website and all individuals (“Customers”) who have
registered for an account with us (“Account”), whether they have done so in
order to purchase products (“Shoppers”) or not.
By using this Website you accept this Policy and consent to our
collection, storage, processing and disclosure of your personal information as
described in this Policy. If you terminate your Customer account with us, you
consent to us storing information you have already provided to us for
record-keeping purposes only.
In this Policy we describe the ways in which we use, collect and protect
your personal information. In this Policy, we use the term “personal
information” to characterise information that could possibly relate to a
specific person and to identify a person. Any information that has been made
anonymous, we do not consider personal information.
If we choose to amend this Policy, which we may at any time, we will post the amended version on our Website. The amended version will only apply to Visitors with effect from the time we post it. But if you are a Customer, we will give you at least 30 days’ notice of any amendment by posting a notice of the amendment on the Website. The amendment will then apply to Customers with effect from the date indicated in such notice. But if you are a Customer and you are not happy with any of the amendments, you should stop using the Website in any way. You can also request that we deactivate your Account at any time for any reason.
2.1.1 Internet usage information
or passive information collected: as you navigate a
website, certain information is automatically passively collected using various
technology. Like many other websites, we track your Internet Protocol address
(“IP Address”), browsing habits, click patterns, cookie preferences, operational
information about the technology you use, the content and pages that you access
on the Website, and time spent on the Website and
generally other information
that technology allows us to collect as you use our Website (“Usage Details”);
and
2.1.2 Additional information or
active information collected: we collect this type
of information only when you
voluntarily provide us with this information. This
type of information can range from your demographic information or
information
relating to your participation in additional services offered on our Website
(“Optional Details”).
2.2.1 Voluntarily provided by you: Optional Details can be provided by you if you chose to upload or download
certain content from the Website, take part in any promotions or surveys and
subscribe for services on our Website.
2.2.2 Automatically gathered: Some of the information we may collect is done so automatically because of
various technology. These may include:
2.3.1 We will only use Optional Details provided by you for the purposes you allow us to use them for.
2.3.2 We may use your Usage Details to:
Please note this Policy covers the use of cookies by us only and does not cover the use of cookies or widgets by any third parties on the Website. There may be cookies and widgets (an application that allows a user to access certain functions and services) from our business partners on our Website. We do not have any control over these cookies and widgets and this Policy does not relate to such.
We use the information that Customers provide (or that we collect) to run, maintain, improve, and provide all of the features of the Website and any associated services. We also use information that Customers provide to comply with any relevant laws.
If you are a Customer, you agree that we may also electronically collect, store and use the following of your information:
4.1 We store and control on secure servers
provided by our international service provider any personal information of our
Customers and Visitors. We use computer precautions and measures such as
firewalls and data encryption. Any personal information we may have in physical
form is protected by restricting access to our buildings and files.
4.2 Please be aware that we will never ask for
your password in an unsolicited telephone call or e-mail. Never give your
Account password to anyone as you are responsible for ensuring that your
Account password remains confidential.
4.3 If you are not an individual, we may need to
communicate with a named contact or alternative contact provided by you. It is
your responsibility to let us know of any changes to your chosen contact person
in this respect.
We may share the personal information of each of our Visitors and Customers with -
5.1 Law enforcement bodies or third parties when
compelled to do so by a court order or similar legal procedure; or compelled to
do so to comply with any law; or we believe that the disclosure of personal
information is necessary to prevent physical harm or financial loss or to
report suspected illegal activity.
5.2 Our service providers who are involved with
our business operations but our contracts dictate that these service providers
may only use your information in connection with the services they perform for
us.
5.3 Other third parties, but only with your
consent.
Also note that if we sell, transfer or close our business or any similar reorganisation, then we shall be entitled to transfer any or all information collected via the Website (including your personal information) to third parties.
If you would like to review or change the details that you have supplied us with you can either amend your details directly by going to’ My Account’ or choosing to contacting us on www.GnACompass.co.za or +27 82 459 2914 (Contact centre hours: Weekdays 8:00 – 18:00 & Saturdays 8:00 – 14:00).
The following information is not regarded as personal information for purposes of this Policy:
7.1 Information that does not relate and/or
cannot be traced back to you specifically.
7.2 Non-personal statistical information
collected and compiled by us.
7.3 Information which you have provided
voluntarily in an open, public environment or forum. This type of information
has been voluntarily provided by you a public forum and can no longer be
considered confidential.
You can opt out of receiving the following communications from us:
You can opt out of communications from us by customising your Account,
or by following the unsubscribing link on the relevant communication you no
longer wish to receive.
Please note that you cannot opt out or chose to stop receiving
communications from us relating to a Website purchase that you need to receive.
We strive to provide you with options regarding personal information you
provide to us, but it may take up to 14 days for changes to your preferences
concerning communications to take effect.
If you have questions or concerns regarding this Policy, you should contact us at www.GnACompass.co.za or +27 82 459 2914 (Contact centre hours: Weekdays 8:00 – 18:00; Saturdays 8:00 – 14:00).