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Terms and Conditions

Important

G&A Compass Publishing and Training (Propriety) Limited's (registration number: 2014/230079/07) (hereinafter referred to as “G&A; “G&A Compass, “we“, “us” or “our“) is the company that runs and owns the www.gnacompass.co.za website(the “Website“). We are who you are contracting with. 

By using our Website our services, or both, you must read and accept all the terms and conditions ("T&C"). By using the Website and accepting the T&C, you agree to everything in the T&C and it is as though you have read this T&C. You cannot use the Website our any services related to it if you do not agree with the T&C. 

Please also see our Privacy Policy (“Privacy Policy”) for the manner in which personal information is regulated. The Privacy Policy is hereby incorporated by reference into these T&C. 

These T&C apply to your use of, and purchases made on, the Website.

Part 1: Purchases G&A Compass   

1.  ​G&A Compass Products and Availability

Stock availability: Stocks of all goods on offer are limited and G&A Compass shall take all reasonable efforts to ensure that offers are discontinued when there is no stock available. If G&A Compass is unable to fulfil any order placed by you at the advertised price due to stock having sold out, G&A Compass will notify you and you will be entitled to a refund of the amount paid by you for such product. Please see as the “Agreements of Sale” clause below and in Refund Policy (“Refund Policy”) for all of the terms and conditions applicable to refunds and returns.

Errors: please note some product descriptions or photographs may not be specific to the product you wish to purchase. However, if you are dissatisfied with the product you receive, you are entitled to return the product to G&A Compass for a full refund. Please see our Refund Policy in this regard for all of the terms and conditions applicable to refunds and returns.  

2.  ​eBooks 

For purposes of these T&C, an “eBook” means an electronic version of a printed book, in .pdf or .epub format, capable of being read on a computer using Adobe Digital Editions software (“Adobe Reader”) and on certain mobile devices "Reader Applications". Access to any purchased eBook from G&A Compass will be granted via a link to such eBook’s .acsm file (“Link”) to you.  

2.1  Use of eBooks:      

2.2  Limits to functionality and usage of eBooks:      

2.3  Delivery of eBooks:      

Once payment of the relevant eBook has been or received, a Link to the relevant eBook will be delivered to your “LibraryBox” page on the Website. G&A Compass cannot control when a Link is delivered and does not undertake to make delivery within any specific timeframe. Once a Link has been delivered, you can access it anytime thereafter, however:   

G&A Compass does not guarantee that eBook publishers will make their eBooks available for download indefinitely If the eBook or related Link is no longer available, G&A Compass accepts no liability for such. However, you may be entitled to a refund of the purchase price paid for an eBook in the event that access the Link and the eBook is not available for download. However, you will only be entitled to a refund if you report such a problem within 6 months of your receipt of the Link.   

G&A Compass is not liable for any service provider fees you may incur when downloading the eBook.  

3.  ​​Agreements of Sale

G&A may remove any products added to the shopping basket or a wish list if the purchase cycle is not completed. Only once a completed order is submitted and payment is authorised or received by G&A Compass will there be an agreement of sale.  

4.  ​​​Termination, Cancellation and Blacklisting:

G&A Compass may blacklist you on its database to refuse to accept payment, and/or to cancel any sale concluded between you and G&A Compass (with notice to you), to prevent suspected fraud or the unfair use of promotions. 

Please see the Refund Policy for further terms and conditions which relate to cancellations and refunds.